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We’d love to hear from you. Whether you’ve got a question, need guidance, or want to explore how we can support your brand with high-quality content, we’re here to help.
Start by seeing our Frequently Asked Questions below.
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FAQ
Here are some answers to Frequently Asked Questions.
What types of content do you offer?
We offer a wide range of business-focused content, including blog posts, articles, website copy, white papers, case studies, email campaigns, lead magnets, press releases, and more. Each piece is tailored to suit your brand voice, audience, and goals.
How does your content creation process work?
Our process begins with a discovery conversation to understand your needs, business, audience, and goals. We then conduct research, draft the content, and run it through our review and editing process including proofreading by a second pair of eyes. You receive a draft for feedback, along with one round of revisions.
Do you offer content strategy or just writing?
Our primary service is written content, including images and graphics. We can advise on content strategy during the planning stage. We help identify the best types of content for your goals, suggest formats and messaging, and work with your team to ensure alignment with your broader marketing objectives.
How do you ensure quality and originality?
Every piece of content we deliver is carefully researched, custom-written, and checked for originality using professional tools. We do not use templates or recycled content. Our editorial review process includes multiple checks for tone, accuracy, clarity, and consistency, and final content is proofread before delivery.
How long does it take to deliver my content?
The typical turnaround is 3 to 5 working days for short-form content, such as blog posts or emails. Longer pieces, such as white papers or eBooks, may take 7 to 10 working days. We’ll always confirm the expected timeline when we begin your project.
What sets your service apart from other providers?
We combine deep research with clear, business-friendly writing and a collaborative process. What sets us apart is our AI-assisted research model, guided by a Certified Prompt Engineer, ensuring high efficiency without compromising quality. You work directly with professionals who understand your goals and can deliver thoughtful, tailored content.
Can you match our brand voice or tone of voice?
Yes. We start every project by understanding your preferred voice and audience. If you have brand guidelines, we follow them closely. If not, we analyse your existing materials and suggest a tone that aligns with your goals. Consistency in tone is a key part of our service.
Do you work with businesses in any industry?
Yes. Our research-based approach means we can create accurate, relevant content for virtually any sector. Whether you’re in legal, tech, healthcare, finance, retail, construction, or something niche, we tailor each project to your industry context.
Do you offer SEO-optimised content?
Absolutely. We write with SEO best practices in mind, using well-researched keywords, clear structure, and natural readability. If you provide a keyword list, we’ll work with it. Otherwise, we can help identify search terms relevant to your topic and audience.
What if we need changes after receiving the content?
We include one round of revisions in all content packages. If you have feedback, we encourage you to share it so we can fine-tune the piece. Additional revision rounds can be arranged if needed, depending on the scope.
Do you repurpose existing content into new formats?
Yes. We can rework your existing blog posts, reports, or case studies into fresh formats, such as emails, lead magnets, articles, or social media posts. This helps maximise the value of your existing material while reaching new audiences in new ways.